Terms of service

1. Eligibility & Website Use

You represent that you are at least the age of majority in your jurisdiction.

You agree not to:

  • Use this website for unlawful purposes

  • Attempt to interfere with website security

  • Engage in fraudulent transactions

  • Copy, scrape, or reproduce website content

  • Resell products without written authorization

Unauthorized commercial resale of our products is strictly prohibited.

2. Orders & Acceptance

All orders are subject to review and acceptance.

We reserve the right to:

  • Refuse or cancel any order at our sole discretion

  • Limit purchase quantities

  • Cancel suspected fraudulent transactions

  • Correct errors in pricing or product descriptions

If an order is canceled after payment, a refund will be issued to the original payment method.

3. Product Use & Risk Acknowledgment

Our products are intended for proper use as directed.

By purchasing, you acknowledge that:

  • Leather and suede are natural materials that may react differently to treatment

  • You are responsible for testing products on a small, inconspicuous area before full application

  • Results may vary depending on material condition and prior treatments

Cordwainers Atelier is not responsible for damage resulting from:

  • Improper application

  • Failure to follow instructions

  • Use on unsuitable materials

  • Allergic reactions or sensitivities

Use of our products is at your own risk.

4. Limitation of Liability

To the fullest extent permitted by law, Cordwainers Atelier shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or business

  • Loss of use

  • Damage to personal property

Our total liability shall not exceed the amount paid for the specific product purchased.

5. Indemnification

You agree to indemnify and hold harmless Cordwainers Atelier from any claims, damages, losses, liabilities, or expenses arising from:

  • Your misuse of products

  • Violation of these Terms

  • Breach of applicable laws

6. Shipping & Returns

All purchases are subject to our Shipping Policy and Return & Refund Policy.

By placing an order, you agree to those policies.

7. Intellectual Property

All website content, including logos, branding, product designs, text, and images, are the exclusive property of Cordwainers Atelier.

Unauthorized reproduction or commercial use is prohibited.

8. Fraud & Chargebacks

We actively monitor and dispute fraudulent chargebacks.

Evidence including shipping confirmation, IP data, and communication records may be submitted to payment processors and financial institutions.

Accounts engaging in fraudulent activity may be permanently restricted and reported.

9. Force Majeure

We are not liable for delays or failure to perform due to causes beyond our reasonable control, including:

  • Carrier disruptions

  • Natural disasters

  • Customs delays

  • Government actions

  • Supply chain interruptions

10. Dispute Resolution

Any disputes arising under these Terms shall be governed by the laws of the Province of British Columbia, Canada.

You agree that any legal action must be brought exclusively in the courts located in British Columbia.

11. Modifications

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any revised Terms.